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Case study · Ecommerce

How a wellness brand turned browsers into buyers with a store rebuilt for growth

Client
Wellness & supplements brand
Industry
Health & wellness
Services
Ecommerce, Email, Ads
Timeline
12 weeks
Premium wellness storefront displayed on desktop and mobile beside supplement products
Rebuilt

Store experience, top to bottom

Mobile-first

Checkout designed for phone buyers

Automated

Email & SMS flows live from day one

Always-on

Weekly AI UGC ad testing

01 — The challenge

Plenty of traffic. Nowhere near enough sales.

The products were excellent and the ads were bringing people in — but the store wasn’t closing. Pages loaded slowly on mobile, the design felt dated next to competitors, and abandoned carts were piling up with no follow-up. Every month without a fix meant more ad spend wasted and more customers lost to bigger brands.

02 — Our approach

Fix the leaks first. Then scale what works.

  1. A

    A full store audit across UX, speed, SEO and funnel data to find exactly where buyers dropped off.

  2. B

    A premium redesign of the homepage, product pages and cart — built for mobile shoppers first.

  3. C

    Klaviyo welcome, abandoned-cart and win-back flows, plus a fresh paid social campaign with AI UGC ads.

  4. D

    Weekly A/B tests on offers, product pages and checkout — keeping what wins, cutting what doesn’t.

Mobile wellness store catalog, product and checkout screens
Supplement product page with product imagery, reviews and purchase options
Coordinated wellness email and advertising creative with botanical product photography

03 — The result

A store that finally sells as well as the product deserves.

With a faster, premium store and automated follow-up in place, the same traffic started turning into real orders — and returning customers. Today we run ads, UGC creative and weekly conversion tests together, scaling spend only when the numbers say so.

“Nextvanta didn’t just redesign our site — they rebuilt how we win customers. One team, one plan, and results we can actually measure.”
RRachel DonovanFounder & CEO, ecommerce brand
Mobile sales assistant conversation with product recommendations and green chat bubbles

Next project

A WhatsApp sales bot that sells while the team sleeps

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